FAQ's

What kind of wig units do you create?​ 6x6 Lace Closure wigs. Our wig construction is done on a sewing machine with a mesh ventilated wig cap. The wig units do not require glue and can be removed nightly. 

How long will the wig last? The longevity of your wig relies on how you store, care, and handle the wig. Please be gentle and careful with your wig. The better you store, clean, and handle the wig-the longer relationship you and your wig will have. 

​How will you get my wig to fit my head? Each wig is created from your exact head measurements. Accurate measurements are needed to ensure the wig fits snug and securely. If you need assistance with your measurements, please book a free-of-charge Wig Consultation with us!

What head measurements are needed? Circumference of your head, Temple to Temple, Front to Back, Nape, and Ear to Ear over top of head. Example shown here

Removing the Lace on a Wig The lace material can be cut before or after your wig has been fitted and installed. If you don't know how to remove the lace, Raw Hair Exchange will cut it for you.

I have a larger size head. Can you make a Wig for me? We create wigs up to 24” in circumference.

Bring Your Own Bundles (order here) We prefer working with hair bundles that have not been cut at the wefts/tracks. Bundles will be inspected upon receiving hair to inspect the quality/decency. If the quality of the hair is not up to par, customers will be required to provide new hair. The hair that you send in must be clean, washed, and free of debris. You may also purchase hair from Raw Hair Exchange for your wig. 

Raw Hair Extensions If you need hair extensions, we off Raw Indonesian hair extensions in Bodywave, Kinky Straight, and Kinky Curly.

​How often should I wash my wig? You should clean and refresh your wig whenever you feel that it is weighed down with product, tangling, or dry.

How should I store my units when they aren’t being worn? We suggest storing your wigs using mannequin heads made from Styrofoam or canvas cork material. Your units can be placed on the heads to preserve your style and keep it looking nice.

What’s the proper way to wear my hair under my units? To achieve the best results of cornrows or a neatly braided foundation is recommended. The smaller your braids are, the flatter and smoother the surface of your head will be. This will allow your wig to fit correctly. Not bumpy and lumpy! 

​What products should I use on my wigs and hair extensions?

  • ​Dove Intense Repair Shampoo & Conditioner
  • Aussie Moist Shampoo & Conditioner
  • TRESemme Moisture Rich Smooth & Silky Conditioners
  • Serum & Heat Protectant: Biosilk Silk Therapy or Beyond the Zone Heat Protectant
  • Herbal Essence 
  • Silicone Mix